{"id":37956,"date":"2019-06-12T17:17:48","date_gmt":"2019-06-12T11:47:48","guid":{"rendered":"https:\/\/git-staging.wpastra.com\/?page_id=37956"},"modified":"2023-10-12T12:22:13","modified_gmt":"2023-10-12T06:52:13","slug":"free-support","status":"publish","type":"page","link":"https:\/\/git-staging.wpastra.com\/es\/support\/free-support\/","title":{"rendered":"Asistencia gratuita"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"37956\" class=\"elementor elementor-37956\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7126bf2f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7126bf2f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-2389a460\" data-id=\"2389a460\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3735a885\" data-id=\"3735a885\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17abd2ab elementor-widget elementor-widget-uael-infobox\" data-id=\"17abd2ab\" data-element_type=\"widget\" data-widget_type=\"uael-infobox.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<div class=\"uael-module-content uael-infobox  uael-infobox-center  uael-infobox-link-type-none\">\n\t<div class=\"uael-infobox-left-right-wrap\">\n\t\t\t\t\t\t<div class=\"uael-infobox-content\">\n\t\t\t\t\t\t<div class='uael-infobox-title-wrap'><h1 class=\"uael-infobox-title elementor-inline-editing\" data-elementor-setting-key=\"infobox_title\" data-elementor-inline-editing-toolbar=\"basic\" >\u00bfNecesita ayuda?<\/h1><\/div>\t\t\t\t\t\t\t\t\t<div class=\"uael-infobox-text-wrap\">\n\t\t\t\t<div class=\"uael-infobox-text elementor-inline-editing\" data-elementor-setting-key=\"infobox_description\" data-elementor-inline-editing-toolbar=\"advanced\">\n\t\t\t\t\tEstamos aqu\u00ed para ayudarle. H\u00e1blenos brevemente de usted y de su pregunta.\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-56e05f00\" data-id=\"56e05f00\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bec4560 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bec4560\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-405e2b1\" data-id=\"405e2b1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-98bceec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"98bceec\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-inner-column elementor-element elementor-element-e629347\" data-id=\"e629347\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-323f829\" data-id=\"323f829\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbad6ed astra-free-support-multistep-form uael-ff-style-box uael-ff-input-size-sm uael-ff-btn-size-sm uael-ff-message-align-left elementor-widget elementor-widget-uael-ff-styler\" data-id=\"bbad6ed\" data-element_type=\"widget\" data-settings=\"{&quot;form_input_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;11&quot;,&quot;right&quot;:&quot;12&quot;,&quot;bottom&quot;:&quot;11&quot;,&quot;left&quot;:&quot;12&quot;,&quot;isLinked&quot;:false},&quot;form_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;2&quot;,&quot;right&quot;:&quot;2&quot;,&quot;bottom&quot;:&quot;2&quot;,&quot;left&quot;:&quot;2&quot;,&quot;isLinked&quot;:true},&quot;ff_button_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;10&quot;,&quot;right&quot;:&quot;36&quot;,&quot;bottom&quot;:&quot;10&quot;,&quot;left&quot;:&quot;36&quot;,&quot;isLinked&quot;:false},&quot;btn_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;60&quot;,&quot;right&quot;:&quot;60&quot;,&quot;bottom&quot;:&quot;60&quot;,&quot;left&quot;:&quot;60&quot;,&quot;isLinked&quot;:true},&quot;ff_secondary_button_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;10&quot;,&quot;right&quot;:&quot;36&quot;,&quot;bottom&quot;:&quot;10&quot;,&quot;left&quot;:&quot;36&quot;,&quot;isLinked&quot;:false},&quot;ff_button_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;8&quot;,&quot;right&quot;:&quot;20&quot;,&quot;bottom&quot;:&quot;8&quot;,&quot;left&quot;:&quot;20&quot;,&quot;isLinked&quot;:false},&quot;ff_secondary_button_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;8&quot;,&quot;right&quot;:&quot;20&quot;,&quot;bottom&quot;:&quot;8&quot;,&quot;left&quot;:&quot;20&quot;,&quot;isLinked&quot;:false},&quot;form_input_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;form_input_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;form_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;form_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;ff_button_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;btn_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;btn_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;ff_secondary_button_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-widget_type=\"uael-ff-styler.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"uael-ff-style elementor-clickable\">\n\t\t\t<div class='fluentform ff-default fluentform_wrapper_50 ffs_custom_wrap'><form data-form_id=\"50\" id=\"fluentform_50\" class=\"frm-fluent-form fluent_form_50 ff-el-form-top ff_form_instance_50_1 ff-form-loading ff-form-has-steps ffs_custom\" data-form_instance=\"ff_form_instance_50_1\" method=\"POST\" action=\"\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Formulario de solicitud de asistencia en varios pasos<\/legend>        <span style=\"display: none !important;\"><input type=\"checkbox\"\n                name=\"item__50__fluent_checkme_\"\n                value=\"1\" style=\"display:none !important;\" tabindex=\"-1\" aria-hidden=\"true\"><\/span>\n        <input type='hidden' name='__fluent_form_embded_post_id' value='37956' \/><input type=\"hidden\" id=\"_fluentform_50_fluentformnonce\" name=\"_fluentform_50_fluentformnonce\" value=\"dd5b85c472\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/es\/wp-json\/wp\/v2\/pages\/37956\" \/><div class='ff-step-container' data-name=\"step_start-50_4\" data-disable_auto_focus=\"no\" data-enable_auto_slider=\"no\" data-enable_step_data_persistency=\"no\" data-enable_step_page_resume=\"yes\" data-animation_type=\"slide\" ><div class='ff-step-header'><div class='ff-el-progress-status'><\/div>\n            <div class='ff-el-progress'>\n                <div class='ff-el-progress-bar'><span><\/span><\/div>\n            <\/div>\n            <ul style='display: none' class='ff-el-progress-title'>\n                <li>Pasos iniciales para la resoluci\u00f3n de problemas<\/li><li>Confirme sus datos de comunicaci\u00f3n<\/li><li>Su pregunta<\/li>\n            <\/ul><\/div><span class='ff_step_start'><\/span><div class='ff-step-body'><div class=\"fluentform-step active\" data-name=\"step_start-50_4\" data-disable_auto_focus=\"no\" data-enable_auto_slider=\"no\" data-enable_step_data_persistency=\"no\" data-enable_step_page_resume=\"yes\" data-animation_type=\"slide\" ><div class='ff-el-group  ff-custom_html free-support-custom-html-section' data-name=\"custom_html-50_1\" ><p><strong>Algunos consejos antes de presentar una solicitud de asistencia:<\/strong><\/p>\n\n<p class=\"hint-to-resolve-problem hint-to-resolve-problem-step1\"><i class=\"fas fa-check\" aria-hidden=\"true\"><\/i>Por favor, compruebe si el problema persiste si cambia temporalmente a otro tema.<\/p>\n\n<p class=\"hint-to-resolve-problem\"><i class=\"fas fa-check\" aria-hidden=\"true\"><\/i>Adem\u00e1s, desactiva todos los plugins temporalmente para ver si es causado por alg\u00fan plugin instalado.<\/p>\n\n<p>Si el problema se resuelve despu\u00e9s de realizar los pasos anteriores, vuelva a activar el tema y los plugins originales uno a uno hasta que el problema vuelva a aparecer. Estos pasos te ayudar\u00e1n a identificar la causa.<\/p>\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=yWEnKnzwc0U\" target=\"_blank\" rel=\"noopener\">Aqu\u00ed tiene un v\u00eddeo<\/a> que explica el proceso. Si te preocupa que el proceso de depuraci\u00f3n pueda romper tu sitio web, <a href=\"https:\/\/www.youtube.com\/watch?time_continue=185&amp;v=jXb512M_WSY\" target=\"_blank\" rel=\"noopener\">haga una copia de seguridad<\/a>. S\u00f3lo se tarda unos minutos.<\/p>\n\n<p>\u00bfTodav\u00eda necesitas ayuda? Pulsa el bot\u00f3n Siguiente.<\/p><\/div><div class='step-nav ff_step_nav_last'><button  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary'>Anterior<\/button><button  type='button' data-action='next' class='ff-float-right ff-btn ff-btn-next ff-btn-secondary'>Siguiente<\/button><\/div><\/div><div class=\"fluentform-step\" data-name=\"form_step-50_2\" ><div data-type=\"name-element\" data-name=\"names\" class=\"ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_50_names_first_name_' aria-label=\"Nombre\">Nombre<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_50_names_first_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><\/div><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_50_names_last_name_' aria-label=\"Apellido\">Apellido<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_50_names_last_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_50_your_email' aria-label=\"Tu correo electr\u00f3nico\">Tu correo electr\u00f3nico<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"your_email\" id=\"ff_50_your_email\" class=\"ff-el-form-control\" data-name=\"your_email\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='step-nav ff_step_nav_last'><button  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary'>Anterior<\/button><button  type='button' data-action='next' class='ff-float-right ff-btn ff-btn-next ff-btn-secondary'>Siguiente<\/button><\/div><\/div><div class=\"fluentform-step\" data-name=\"form_step-50_3\" ><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_50_subject' aria-label=\"Asunto\">Asunto<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"subject\" class=\"ff-el-form-control\" data-name=\"subject\" id=\"ff_50_subject\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_50_customer_issue_details' aria-label=\"Por favor, describa su pregunta en detalle. Explique los pasos exactos para reproducir el problema.\">Por favor, describa su pregunta en detalle. Explique los pasos exactos para reproducir el problema.<\/label><\/div><div class='ff-el-input--content'><textarea aria-invalid=\"false\" aria-required=\"true\" name=\"customer_issue_details\" id=\"ff_50_customer_issue_details\" class=\"ff-el-form-control\" rows=\"6\" cols=\"2\" data-name=\"customer_issue_details\" ><\/textarea><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_50_customer_site_url' aria-label=\"URL donde podemos ver m\u00e1s detalles.\">URL donde podemos ver m\u00e1s detalles.<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"customer_site_url\" class=\"ff-el-form-control\" data-name=\"customer_site_url\" id=\"ff_50_customer_site_url\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group astra-support-file-upload-field'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_50_file-upload_1' aria-label=\"Adjunte capturas de pantalla para ayudarnos a entender su pregunta con precisi\u00f3n.\">Adjunte capturas de pantalla para ayudarnos a entender su pregunta con precisi\u00f3n.<\/label><\/div><div class='ff-el-input--content'><label for='ff_50_file-upload_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn'>Seleccionar archivos<\/span> <input type=\"file\" name=\"file-upload\" id=\"ff_50_file-upload_1\" class=\"ff-el-form-control  ff-screen-reader-element\" data-name=\"file-upload\" multiple=\"1\"  aria-invalid='false' aria-required=\"false\"><\/label><\/div><\/div><div class='ff-el-group' ><div class='ff-el-input--content'><div data-fluent_id='50' name='g-recaptcha-response'><div\n\t\tdata-sitekey='6LfV5I4UAAAAAK7kJIPKHwqCBd-q03WEPN-bcA7N'\n\t\tid='fluentform-recaptcha-50-1'\n\t\tclass='ff-el-recaptcha g-recaptcha'\n\t\tdata-callback='fluentFormrecaptchaSuccessCallback'><\/div><\/div><\/div><\/div>        <div class=\"ff-step-t-container ff-inner_submit_container ff-column-container ff_columns_total_2\">\n            <div class=\"ff-t-cell ff-t-column-1\"><div class='step-nav ff_step_nav_last'><button  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary'>Anterior<\/button><\/div><\/div>\n            <div class=\"ff-t-cell ff-t-column-2\">\n                <div class='ff-el-group ff-text-center ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-lg ff_btn_style\" >ENVIAR BILLETE<\/button><\/div>            <\/div>\n        <\/div>\n        <\/div><\/div><\/div>\n        <\/fieldset><input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form><div id='fluentform_50_errors' class='ff-errors-in-stack ff_form_instance_50_1 ff-form-loading_errors ff_form_instance_50_1_errors'><\/div><\/div>        <script type=\"text\/javascript\">\n            window.fluent_form_ff_form_instance_50_1 = {\"id\":\"50\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"asteriskPlacement\":\"asterisk-right\"},\"id\":\"121\",\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_50_1\",\"form_id_selector\":\"fluentform_50\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"names[last_name]\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"your_email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global\":false,\"global_message\":\"This field must contain a valid email\"}},\"subject\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"customer_issue_details\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"customer_site_url\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"file-upload\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"},\"max_file_size\":{\"value\":5242880,\"_valueFrom\":\"MB\",\"message\":\"Maximum file size limit is 5 MB\",\"global\":false,\"global_message\":\"Validation fails for maximum file size\"},\"max_file_count\":{\"value\":\"10\",\"message\":\"You can upload maximum 10 files\",\"global\":false,\"global_message\":\"Validation fails for maximum file count\"},\"allowed_file_types\":{\"value\":[\"jpg|jpeg|gif|png|bmp\",\"avi|divx|flv|mov|ogv|mkv|mp4|m4v|divx|mpg|mpeg|mpe|video\\\/quicktime|qt\",\"pdf\",\"doc|ppt|pps|xls|mdb|docx|xlsx|pptx|odt|odp|ods|odg|odc|odb|odf|rtf|txt\",\"mp3|wav|ogg|oga|wma|mka|m4a|ra|mid|midi|mpga\",\"zip|gz|gzip|rar|7z\",\"csv\"],\"message\":\"Invalid file type\",\"global\":false,\"global_message\":\"Invalid file type\"}},\"g_recaptcha_response_new\":[]}};\n                    <\/script>\n        \n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0efb2a7 elementor-widget elementor-widget-text-editor\" data-id=\"0efb2a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tUna vez que haya enviado el formulario, recibir\u00e1 una respuesta en su buz\u00f3n de correo electr\u00f3nico.<br> Tambi\u00e9n puede seguir el estado de sus entradas actuales y anteriores <a style=\"background-color: #fcf8e3;\" href=\"https:\/\/help.brainstormforce.com\/help\/3209315858\/tickets\/\" target=\"_blank\" rel=\"noopener\">de aqu\u00ed.<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-inner-column elementor-element elementor-element-b4ee787\" data-id=\"b4ee787\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-42ed6fcd elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-height-default\" 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data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"35228\" class=\"elementor elementor-35228\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e01cb5d common-cta elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"3e01cb5d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-6c26ce12\" data-id=\"6c26ce12\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-41dfb71d\" data-id=\"41dfb71d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-382a77fc astra-cta-download-btn elementor-widget elementor-widget-uael-infobox\" data-id=\"382a77fc\" data-element_type=\"widget\" data-widget_type=\"uael-infobox.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<div class=\"uael-module-content uael-infobox  uael-infobox-center  uael-infobox-link-type-button\">\n\t<div class=\"uael-infobox-left-right-wrap\">\n\t\t\t\t\t\t<div class=\"uael-infobox-content\">\n\t\t\t\t\t\t<div class='uael-infobox-title-wrap'><h3 class=\"uael-infobox-title elementor-inline-editing\" data-elementor-setting-key=\"infobox_title\" data-elementor-inline-editing-toolbar=\"basic\" >Astra es gratis. Ahora y siempre.<\/h3><\/div>\t\t\t\t\t\t\t\t\t<div class=\"uael-infobox-text-wrap\">\n\t\t\t\t<div class=\"uael-infobox-text elementor-inline-editing\" data-elementor-setting-key=\"infobox_description\" data-elementor-inline-editing-toolbar=\"advanced\">\n\t\t\t\t\tCreemos que crear sitios web atractivos no deber\u00eda ser caro. Por eso Astra es gratis para todos. Empieza gratis y ampl\u00eda con paquetes asequibles.\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"uael-button-wrapper elementor-button-wrapper\">\n\t\t\t\t<a href=\"https:\/\/git-staging.wpastra.com\/es\/pricing\/\" class=\"elementor-button-link  elementor-button elementor-size-sm\">\n\t\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-align-icon-left elementor-button-icon\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-wordpress-simple\"><\/i>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t<span class=\"elementor-button-text elementor-inline-editing\"  data-elementor-setting-key=\"infobox_button_text\" data-elementor-inline-editing-toolbar=\"none\">descargar ahora<\/span>\n\t\t<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-13c68874\" data-id=\"13c68874\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Need Support? We are here to help. Just tell us a bit about yourself and your question in brief. Multistep Support Ticket Form Initial troubleshooting steps Confirm your communication details Your question Some hints before lodging a support ticket: Please check if the problem persists if you temporarily switch to another theme. Also, deactivate all [\u2026]<\/p>","protected":false},"author":43,"featured_media":0,"parent":20547,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-37956","page","type-page","status-publish"],"spectra_custom_meta":{"_edit_lock":["1697521041:25"],"_edit_last":["25"],"site-post-title":["disabled"],"site-sidebar-layout":["no-sidebar"],"site-content-layout":["page-builder"],"ast-featured-img":["disabled"],"theme-transparent-header-meta":["enabled"],"_yoast_wpseo_content_score":["60"],"_elementor_edit_mode":["builder"],"_elementor_template_type":["wp-post"],"_elementor_version":["3.16.4"],"_elementor_pro_version":["3.16.2"],"_astra_content_layout_flag":["disabled"],"ast-title-bar-display":["disabled"],"_wp_page_template":["default"],"_elementor_data":["[{\"id\":\"7126bf2f\",\"elType\":\"section\",\"settings\":{\"structure\":\"33\",\"background_background\":\"gradient\",\"background_color\":\"#492cdd\",\"padding\":{\"unit\":\"px\",\"top\":\"150\",\"right\":\"0\",\"bottom\":\"240\",\"left\":\"0\",\"isLinked\":false},\"padding_tablet\":{\"unit\":\"px\",\"top\":\"100\",\"right\":\"0\",\"bottom\":\"180\",\"left\":\"0\",\"isLinked\":false},\"padding_mobile\":{\"unit\":\"px\",\"top\":\"85\",\"right\":\"10\",\"bottom\":\"160\",\"left\":\"10\",\"isLinked\":false},\"background_color_b\":\"#ad38e2\",\"background_gradient_angle\":{\"unit\":\"deg\",\"size\":135,\"sizes\":[]},\"display_condition_list\":[{\"display_condition_login_status\":\"subscriber\",\"_id\":\"3a6784f\"}]},\"elements\":[{\"id\":\"2389a460\",\"elType\":\"column\",\"settings\":{\"_column_size\":25,\"_inline_size\":10,\"display_condition_list\":[{\"display_condition_login_status\":\"subscriber\",\"_id\":\"60109f7\"}]},\"elements\":[],\"isInner\":false},{\"id\":\"3735a885\",\"elType\":\"column\",\"settings\":{\"_column_size\":50,\"_inline_size\":80,\"display_condition_list\":[{\"display_condition_login_status\":\"subscriber\",\"_id\":\"35287bc\"}]},\"elements\":[{\"id\":\"17abd2ab\",\"elType\":\"widget\",\"settings\":{\"infobox_title\":\"Need Support?\",\"infobox_description\":\"We are here to help. 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